Remote IT support
TechnoDep was one of the first services to repair computers over video call. PC, Mac, smartphones: a technician diagnoses and repairs through screen sharing, step by step, without you leaving your desk.
You stay in control. Stop the screen share whenever you want.
No callout
Everything happens over video
Diagnosis first
You approve the price before paying
You stay in control
Screen sharing stops with one click
Encrypted
No copy of your data kept afterwards
Our services
Five remote services at a published hourly rate, plus website and app development quoted per project.
Remote support to diagnose and repair your PC or Mac over video call.
€100
Price for a 1-hour video session
Remote support to install and configure your software over video call.
€80
Price for a 1-hour video session
Remote recovery of lost or deleted data.
€150
Price for a 1-hour video session
Remote clean-up and tuning of your system.
€120
Price for a 1-hour video session
Remote support to reinstall and set up Windows or macOS over video call.
€60
Price for a 1-hour video session
Design and development of websites, online stores and web or mobile applications.
Quoted per project
How it works
The sequence never changes, from your first message to the final test.
A short form, a few lines about what is going wrong. We reply within one working day with the questions that matter.
We identify the fault and tell you honestly what can be fixed remotely — and what cannot.
We repair together through screen sharing, at a time you choose. You see every step as it happens.
We check the machine with you and leave you with the habits that keep the problem from coming back.
New
Beyond repair, TechnoDep designs and builds. Brochure site, online store, web or mobile app: every project starts with a free conversation and a written quote.
Our team
We are committed to delivering repair and IT support of the highest standard, with our customers' convenience and satisfaction as the measure.
An experienced team in computer repair and support, trained continuously on current technologies and methods.
The video-call approach gives you a fast fix from home. No travel, no waiting days for an appointment.
Every problem is different. We adapt to your hardware, your comfort level and your constraints.
Secure tools for every remote session, and strict protection of your personal and professional information.
A question, a follow-up, a clarification: we answer quickly, before and after the session.
No callout fee, no machine left at a shop for a week, and prices announced up front.
If the problem cannot be solved remotely, we say so and point you to the right solution.
Frequently asked
After your request we agree on a time slot. At the agreed time you join a video call and approve screen sharing. The technician sees your screen, explains every step and works through the problem with you until it is solved.
The technician only sees what you share, and only during the session. We do not browse your personal folders without a technical reason, and we keep no copy of your data once the session ends.
Yes. You start the screen share and you can stop it at any moment with one click. Nothing is installed on your device without your explicit agreement.
The published prices cover one hour of video support. Most jobs fit in that slot. If the problem needs more time, we tell you before continuing.
Describe it in a few lines. We come back within one working day with a diagnosis and a price.
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